1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, company name, and billing details.
- Email Content: Emails forwarded to your @aivaroq.com address for processing.
- Usage Data: Log files, IP addresses, browser type, pages visited, and interaction data.
- Uploaded Documents: Company data, FAQs, policies, and other files you provide.
- Payment Information: Processed securely through payment providers; we do not store full card details.
2. How We Use Your Information
- Provide and improve our email automation services.
- Process emails according to configured workflows.
- Generate AI-assisted email responses where permitted.
- Send service-related notifications and updates.
- Detect fraud, abuse, and security issues.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share data with trusted service providers, to comply with law, or with your consent.
4. Data Security
- TLS encryption for data in transit
- Encryption at rest
- Access controls and role-based permissions
5. Data Retention
- Email data retained during active subscription + 30 days
- Uploaded documents retained while account is active
- Billing records retained as required by law
6. Your Rights
- Access, correction, and deletion of data
- Restriction or objection to processing
- Data portability
7. Cookies
We use cookies for authentication, preferences, and analytics. You can control cookies via browser settings.
8. Third-Party Services
- Payment processors
- Email providers
- AI service providers
9. International Transfers
Data may be processed outside your country with appropriate safeguards.
10. Children’s Privacy
Our services are not intended for users under 18.
11. Changes to This Policy
We may update this policy and will notify users of material changes.
12. Contact Us